Política de reembolso

Return & Refund Policy – Segon Fashion

Thank you for shopping at Segon Fashion. We want you to love your purchase.

We accept return requests within 7 calendar days after delivery.

To be eligible for a return, the item must be unused, have its original tags attached, be free of stains, odors, and damage, and be returned in its original packaging.

Non-returnable items

Underwear, swimwear, accessories, and items marked as Final Sale are not eligible for return.

How to request a return

To start a return, email info@segonfashion.com within 7 calendar days after delivery. Include your order number, the item you want to return, and the reason for the return. We will reply with the next steps.

Customers are responsible for return shipping costs, except when the item arrives defective or incorrect.

Once we receive and inspect the item, approved refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

Segon Fashion is not responsible for return packages lost during shipping. We recommend using a shipping service with tracking.